Low Stress Care
Many dogs and cats experience stress during their visit to the vet. Unfamiliar people, animals, sights, sounds, smells... their body kicks into flight mode. This can be difficult for a pet owner to see. More than that, though, it can jeopardize the quality of care they receive. That's because when a pet (or human!) experiences stress, their body releases a hormone called cortisol. This hormone effects an animal's blood pressure, heart rate, and body temperature. This is a problem, as these systems are used in evaluating the overall health of a pet. This can make it difficult for a veterinary professional to know whether a true health issue exists or if it's merely a stress response. That is why we train our team to use low stress techniques and make sure to reduce any fear that your pet experiences. Because we care about your pet like we do our own, and nothing less will do.
As we are moving toward normal, but entering cold and flu season, the following is our illness protocol going forward:
We ask that there is a maximum of 2 family members in the clinic per doctor appointment.
If you feel more comfortable in a mask, our staff is happy to accommodate! If we forget to offer, please ask.
For many visits we will obtain a history by phone BEFORE welcoming you in the building in an effort to control foot traffic, for this reason please have your phone with you and on.
We are still offering curbside appointments! Whether it be for safety, a car full of kids or just needing to get some extra time in for work – we are happy to take care of your fuzzy one while you wait in the car.
If you are here for a nurse visit, we ask that you wait in your vehicle to reduce foot traffic as we have limited space within the clinic.
All dogs must be on leashes (non-retractable preferred).
All cats must be in carriers.
In order to control the foot traffic in the clinic, we do ask that you continue to call when arriving in the parking lot.
***Being a small clinic, one sick employee can significantly impact our ability to care for our patients. We appreciate our clients using these guidelines in consideration for the health and wellbeing of those moving through our clinic***